“We have worked with Sue Herman over the years buying and selling real estate in the Hillsborough/Burlingame communities. She is an incredibly professional agent that represented us well on both the buy & sell sides. She is a top negotiator and understands all the important and complex issues relating to a home purchase. What stood out most each time we worked with Sue is her professionalism and her desire to help us find the right house for us and not just make a sale. The same was true when we sold with Sue, she worked hard for us to find the right buyer & price for our home with no loose ends in any part of the process. We have recommended Sue to other friends and family and they too have been extremely satisfied with Sue working on their behalf as an agent. Feel free to contact us for a personal and professional reference @ firstname.lastname@example.org.”
~Mark & Laura Flessel~
“Sue Herman is an outstanding realtor and person. She has a comprehensive knowledge of our area and after getting to know our family, she showed us many suitable properties. We purchased our Hillsborough home 14 years ago, and we still call Sue for home advice or questions, and she is as gracious and responsive as when we were purchasing our home. She is well organized with attention to detail and very hardworking, and we highly recommend Sue.”
~Jeff & Janie Cozad~
“We had an outstanding experience working with Sue Herman recently on the sale of my mother's house in Hillsborough. We found her extremely professional, knowledgeable, efficient, timely, always cheerful, and very effectively communicative. She is a tireless worker and has excellent ancillary help. We recommend her highly and would use her again.”
~John & Carol Wilson~
"Austin is our go-to agent! He is not only incredibly knowledgeable and experienced, he is also diligent and dedicated. He listens to your needs and responds with multiple possibilities. He always has his clients' best interests in mind, and communicates respectfully and efficiently. We know we are in good hands for all of our real estate needs. I have recommended Austin over and over to family and close friends."
~ Tara & Trevor Connon ~
"I sincerely appreciate the hard work that Austin Herman and his team put in to get my rental property sold quickly. Buying and selling real estate can be exciting, but stressful and Austin was always there as a calming influence throughout the entire process. He kept a level head, offered sound advice and always had an eye towards the end result: finding a buyer for my property at a price I felt was reasonable. I would not hesitate to work with Austin again in the future or refer him to my close friends and family."
~ Brian Grites ~
"Austin was the perfect realtor for us. We needed to find a condo on the peninsula and had limited time. He was clam, professional, efficient, a great negotiator and respectful of our time. He took direction extremely well and we found a fantastic fit in one day. The deal closed in 48 hours. He handled all the details while we were out of town on vacation. He organized Docusign for all the paper work and we returned with the deal complete. Inspections and move in was a breeze. If you get the chance to work with Austin we recommend him highly."
~ Rob and Kerry Wynn ~
"We bought our first home in the competitive and intimidating San Mateo area. We wanted to work with someone who understood the market but also cared for our needs as a young family. Austin’s approach was honest, calm and insightful.
Despite the challenges of the market, Austin had confidence we would find a fit for our growing family, and we did. His experience and knowledge guided us smoothly through the decision process-- the result of three generations of Hermans in the San Mateo real estate market. We felt informed and in control at every step. Austin was kind, personable, and fun to work with on such a major purchase. I would recommend him without hesitation."
~ Elena & Luca A. ~
"Austin Herman helped us find our current home in Baywood. Austin showed us many homes and was very insightful about the neighborhoods. He knows the Hillsborough, Burlingame, and San Mateo area very well. He is a pleasure to work with and is extremely responsive to emails and phone calls."
~ Nomi and Michael Moradzadeh ~
"Austin has helped us in countless ways to manage property we own in Burlingame. He has located great tenants, got things fixed in a prompt but cost-effective manner, and generally been a terrific hands-on interface for our property. Austin also has sound judgment, handling matters when he can, seeking input from us on the important things. We recommend Austin whole-heartedly!"
~ Margaret B. ~
" Sue has a thorough understanding of the market, better than the other top agents we interviewed. More importantly, she was able to position the strategy to sell our home given that knowledge of the market in a most effective manner. Sue is the ultimate professional, always proactive in her communications with us & with those in the market who could assist in effectuating a sale. We were very happy & satisfied with the outcome"
~Ryon & Jan Paton
"Sue Herman has been my realtor for many years. I originally met Sue when I was purchasing a home in Hillsborough and Sue was representing the Sellers At the time, I was very impressed with Sue's exceptional service to her clients, her sophisticated negotiation skills, and her positive energy. When I sold my house several years later, I called Sue, and she has always done a tremendous job for me. I recommend Sue without reservation!"
"We've bought and sold several homes & have found that yes, choosing the right agent really does make a difference. Sue and Austin are terrific. We found them to be personable, professional, knowledgeable, and incredibly helpful. The advice they gave us was spot -on, and at all times during our transaction, it was a pleasure to have them represent us. You can't go wrong with the Herman's: in fact, you will be very wise to choose them"
"From listing to closing we had a terrific experience working with Susan Herman & her team at Clay Herman Realtor. Their professionalism, knowledge of the area and personalized service made both our home buying and selling experience a very positive one."
~Joe & Claire Jackson~
"After interviewing five local agents, I chose Susan Herman to represent me in both selling my home and buying a new one. An added bonus was Austin! Togther they worked as a totally a totally professional team with a heart. I would always highly recommend them."
"Working with Austin in our recent home buying experience was great, despite being in one of the more challenging buyer’s markets in recent memory. His understanding of the area and his diligence and hard work on our behalf made us feel like we were never alone or uninformed during the process. We appreciated his no-nonsense approach and his patience throughout our search and most importantly, the fact that he never wanted us to settle for a house that we weren’t comfortable with. I would definitely work with Austin again and would recommend him without hesitation to any family or friends looking for a realtor."
~David & Jenny Oh~
"Working with Sue and Austin in the process of purchasing our condo was a great experience. They are both very knowledgeable and patient, which allowed our transaction to be simple and streamlined. It would be a pleasure to work with both of them again!!"
~Ann & James Spencer~
I have known Sue Herman for 17 years, and she has found and placed my family in 5 different homes in Hillsborough! Sue has also helped us sell a few houses along the way - suffice it to say, I can recommend Sue with the utmost confidence. She is in my view an exceptional realtor, negotiator, strategist, closer, and wonderful to spend time with as well!
"My wife and I have had the pleasure of working with Sue Herman and her firm on multiple transactions over the past 5 years...
In particular, I would note that I greatly appreciate Sue's attention to detail and I have really felt that she is unwavering in her desire to represent our interest over the desire to just complete a transaction.
I can recommend her, and have, to my closest friends without hesitation, or reservation.
"Without a doubt I would engage Sue Herman again. She successfully sold our high end home in Hillsborough. From the moment we met, till after the sale was completed, Sue was kind, meticulous and effective in everything that she did. She organized stagers and professionals and helped make the house show beautifully. She counseled us on pricing and strategy. She was always available to speak and kept us fully informed at all stages of the process. I don't think we could have had a better agent representing us. Thank you Sue!"
~Bronwyn & Mike Syiek~
"Austin Herman helped us tailor an aggressive game plan to purchase a dream home in a short time frame. We relied on his market expertise and deep connectins in the Burlingame, Hillsborough & San Mateo markets for real-time information to craft a strong offer that flexed our strengths without overpaying. He is organized, throughtful, strategic, a great listener and communicator, ethical, and most importantly, he genuinely cares about his clients. I recommend him without hesitation to anyone looking to buy or sell in these markets."
~Catherine & David Shaw~
"We can't say enough how pleasant and fun it was to work with Austin. We sold our house that we built ourselves and lived in for 10 years - therefore selling 'our baby' wasn't easy for us and Austin helped us patiently through this process step by step. He is very knowledgeable of the Burlingame, San Mateo, Hillsborough market and gave us a lot of insight of the market while pricing the house right. He is incredibly organized and always had an open ear to any worries or concerns we had. We were absolutely impressed by how fast our texts and emails were always answered and that made us feel very well taken care of. We already recommended Austin to many family and friends and would highly recommend him to anybody that wants to sell their home or buy a house on the peninsula."
~Mark & Ilka Hosking~